Snake Maze Escape — Support

STARM · SNAKE MAZE ESCAPE

Support & how to play

A 3D snake maze game with 100 stages, a growing snake and an exit that has other plans.

Contact

For help or a bug report, email starm.web.2022@gmail.com. Include the app version, phone model, operating system and stage number so we can reproduce the issue.

Steer the snake

The snake moves continuously. After the 3–2–1 countdown, swipe or tap the side of the screen for the direction you want. You cannot reverse. Controls stay locked during the countdown. Pause gives you time to stop; resuming starts a fresh countdown.

Grow, collect and catch the exit

In the current campaign, each gold point adds half a tile to your snake. Collect every required gold point and key, and meet the stage timer requirement to unlock the exit. A coral door with a lock is closed. A mint door with a clear opening is open.

The exit can run, feint, sidestep, retreat, approach you or duck beneath your snake. Watch its eyes and posture. When it ducks, steer your head across the hatch, then let your tail clear it before trying to catch the door after it rises.

Collisions and second chances

Hitting a wall, the board edge, your body, an active trap or a locked door ends the run. The result identifies the contact. Start a new attempt with TRY AGAIN. Version 1.0.0 has no advertising or purchases. Advertising-enabled versions from 1.1.0, when available, keep every new attempt free. Under-18 and unspecified-age profiles play without advertising services. Non-personalized banners outside gameplay, rewarded continuations and interstitials are available only to eligible adults after privacy checks. Refusing personalization alone need not remove ads; refusing required advertising storage prevents advertising requests.

Progress and settings

Progress, local best times and the current attempt are saved on your device. Use CONTINUE RUN to resume. Clearing app data or reinstalling can remove progress; platform backup behaviour depends on your device settings.

Easy, Normal and Hard use different speeds. Normal is speed ×1. In settings you can change sound, music, sound reactions and reduced motion. The core campaign remains playable offline, without an account. Version 1.1.0 asks for an age range before advertising services start. Open CONTROLS & SOUND → PRIVACY for available privacy choices. A change between adult and child-directed profiles requires a restart before ads can restart.

Défis et assistance en français

Le code de défi permet à un ami de jouer le même stage, la même difficulté et la même révision. Copiez-le puis saisissez-le depuis ENTER CHALLENGE CODE. Les records des défis restent séparés de ceux de la campagne.

Pour toute question, écrivez à starm.web.2022@gmail.com. Le serpent avance sans arrêt, chaque point de la campagne actuelle ajoute une demi-case et les commandes se débloquent après le compte à rebours. La porte corail avec cadenas est fermée ; son passage dégagé et menthe signale son ouverture.

Published by STARM. Support information updated 21 October 2026.

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